Your new employees are starting - now what? Your chances of retaining them are much higher if they receive a thorough on-boarding program, which will guide, train and coach them in the first 6 months to one year of employment.
On-boarding, different than an orientation checklist, will go a long way to ensure they have every opportunity to be successful in their new role.
Consider these strategies:
- Pair them with a mentor who can provide them direction.
- Ensure they have one on-one-time with their manager, to clarify their priorities and provide them with feedback.
- Include opportunities for them to meet with other departments.
- Find a way to have them to learn about the customer experience - from the customer.
Looking for other ideas, ask us. We would be happy to share from our experience.
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